Foundation · TR / EN

Negotiation, Conflict Resolution and Facilitation

Separate positions from interests and resolve disagreements through options, boundaries, shared criteria and decision records.

2 modules · 4 lessonsVerifiable course certificate

SecNet Academy

Independent SecNet Academy training. It does not award a PMP, PMI-ACP or an official Scrum.org/PeopleCert credential or accreditation.

Foundation · 10 estimated study hours

Prepare for this course

Recommended learning order, not an enrollment gate. Expert describes the Academy course difficulty.

Stakeholder Communication and Managing Up

Capstone: case analysis, test/evidence pack and a justified acceptance or rejection. Exercises use synthetic data; the final passing standard is 80%.

Applied capstone case

Capstone: negotiating a maintenance window

In the final lesson, examine fictional workplace data, prepare a decision dossier and compare your calculations with an explained solution. Includes a process map, data chart and blank workbook.

Open capstone lesson

Curriculum

Learn at your own pace

Concepts, goals and planning

0/2 completed

1Positions, interests and preparationOpen lesson 2Shared criteria and comparing optionsOpen lesson

A five-question quiz follows this module.

Module quizzes

Final exam

Meet the required proficiency standard to earn your course certificate.

Academy finals require 80%; official exam requirements are assessed separately.